Accessibility

This page contains details on our accessibility statement, it also contains information on our onsite accessibility tools, these can help how you view our website.

Accessibility statement

Accessibility statement for Homechoice Stockport 

This accessibility statement applies to www.homechoicestockport.org 

This website is run by Stockport Homes Limited. 

Feedback and contact information

If you need information on this website in a different format like accessible PDF, large print, easy read, audio recording or braille:

We’ll consider your request and get back to you in 10 days.

Reporting accessibility problems with this website

We’re always looking to improve the accessibility of this website. If you find any problems not listed on this page or think we’re not meeting accessibility requirements, contact: marketing@stockporthomes org or Marketing & Communications, Stockport Homes Group, Cornerstone, 2 Edward Street, Stockport SK1 3NQ.

Enforcement procedure

The Equality and Human Rights Commission (EHRC) is responsible for enforcing the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018 (the ‘accessibility regulations’). If you’re not happy with how we respond to your complaint, contact the Equality Advisory and Support Service (EASS).

Contacting us by phone or visiting us in person

We provide a text relay service for people who are D/deaf, hearing impaired or have a speech impediment.

Our offices have audio induction loops, or if you contact us before your visit, we can arrange a British Sign Language (BSL) interpreter.

Our office is at: Cornerstone, 2 Edward Street, Stockport SK1 3NQ and our main line is 0161 217 6016.

Find out here how to contact us.

Technical information about this website’s accessibility

Stockport Homes is committed to making its website accessible, in accordance with the Public Sector Bodies (Websites and Mobile Applications) (No. 2) Accessibility Regulations 2018

PDFs and other documents

We are aware that our PDFs do not meet accessibility standards, however we can provide any pdf document in an alternative format to meet our customer's needs.  Please contact phil.rhodes@stockporthomes.org if you require any PDF documents in another format.

Live video

We do not plan to add captions to live video streams because live video is exempt from meeting the accessibility regulations.

How accessible this website is

We want as many people as possible to be able to use this website. For example, that means you should be able to:

  • Change colours, contrast levels and fonts
  • Zoom in up to 300% without the text spilling off the screen
  • Navigate most of the website using just a keyboard
  • Navigate most of the website using speech recognition software
  • Listen to most of the website using a screen reader 

AbilityNet has advice on making your device easier to use if you have a disability.

  • You can select the Accessibility option to change the font size to large or extra-large without the text spilling off the screen.
  • WCAG success criterion 1.4.10: Reflow can be met by using the Mobile website view in the top navigation. 
  • Our website makes use of embedded maps in several locations. We are not required to make these accessible as long as essential information is always provided in an accessible format like an address.

reCAPTCHA

reCAPTCHA is a third party component we use in our site but unfortunately currently does not comply with the accessibility regulation

Compliance status

This website is fully compliant with the Web Content Accessibility Guidelines version 2.1 AA standard. 

Preparation of this accessibility statement

This statement was prepared on 13th December 2020. It was last reviewed on 24th March 2023.

Change size of text

It is possible to resize the text on this website by using the 'normal text size', 'Large text size' and 'Extra large text size' buttons below.

Language translation

There are lots of options available for you to translate pages on our website into other languages: