Medical assessment requests
Published: Friday 6 March 2026Medical assessment requests can be submitted for each household member. However, points will only be awarded to one household member (usually the household member with the most affected condition).
If you would like to tell us about a medical condition, disability or mobility problem which is being affected by where you currently live, please select the following option in section 8. of the online application form (‘Your Housing Need’):
‘ I, or a member of my household, have a long-term illness or disability which is being caused or impacted by where we live now’
Taking this step will enable you to complete a full medical questionnaire at Section 11. for up to 2 members of your household. If you need to tell us about additional household members, please use the space available in: ‘Details about any further relevant applicants with medical need’.
Please note: it’s important to complete all sections of the questionnaire as we are unable to make an accurate assessment of your needs if information is missing.
It is also important to provide documentary evidence to support the information contained in the medical questionnaire. This should be dated within the last 2 months and must clearly show your full name and current address. Example documents include:
- GP print outs
- Document(s) from a medical professional confirming your diagnosis
- Copies of prescriptions or screenshots of medication
Please allow up to 6-weeks for the assessment outcome to be communicated via a letter to your Homechoice account.
Further information including a video guide, can be viewed here: Medical Assessments guide