Latest news

Mutual Exchange – What can I do if I can’t find a direct swap with another tenant?

Published: Wednesday 10 December 2025

From the Homechoice website homepage, go to ‘Information’ - ‘Mutual Exchanges’ – ‘How do I find a 3-way multi-swap exchange?’ – click the link to open the step-by-step guide ‘to search for a 3-way swap’

You can also find a link to the guide here

Rightsizing / Downsizing - I am a Stockport Homes Tenant living in a family sized property (3 or 4 bedroom) and I want to move to a 1-bedroom property

Published: Wednesday 10 December 2025

The Stockport Homes Rightsizing service helps current tenants living in large family-sized homes to move to a more manageable and affordable home.

We know that many of our customers are experiencing issues linked to disability/adaptation needs and the rising cost-of-living (e.g. heating and utility bills).

If you feel that now is the right time to look at moving to a smaller property, we are here to support you so please get in touch:

Emailrightsizing@stockporthomes.org

Tel: 0161 217 6016

Mutual Exchange event!

Published: Thursday 30 October 2025

Are you a Stockport Home or other Housing Association tenant? Do you want or need to move to a different property type or area?

If so, then come along to our Mutual exchange event on Monday, 17th November.

Please see the flyer below for more information. 

Frequently asked questions

Published: Tuesday 21 October 2025

See the following information regarding some frequently asked questions regarding Homechoice

Mutual Exchange – can I encourage a Mutual exchange by paying someone?

No, it is illegal to offer cash incentives in return for a social housing property exchange and it could result in you and your family being evicted from your property.

Mutual Exchange applicants are required to read and agree to the Homechoice system Privacy Policy prior to completion and submission of the online application form.

Section 2.5 of the Privacy Policy makes it clear that ‘Stockport Homes may pass on your personal data to third parties for the purposes of detecting or preventing fraud or other crime’ (see below):

 

 

Mutual Exchange – what can I do if I can’t find a direct swap with another tenant?

From the Homechoice website home-page, go to ‘Information’ - ‘Mutual Exchanges’ – ‘How do I find a 3-way multi-swap exchange?’ – click the link to open the step by step guidance ‘How to search for a 3-way swap’ (see below):

         

Social Housing – Bidding

If you have a cat or dog that will be moving with you, please check that the property advert states pets allowed before placing your bid.

Social Housing - Communication

All emails, letters and messages relating to your social housing application are issued directly to your Homechoice account (not direct to your personal email account). These include important information in relation to: Annual Renewals, Bidding points, Documentation requests and more. Therefore, it’s important that you login to your Homechoice account on a regular (weekly) basis to check the ‘My Communications’ section of your homepage (please see below):

                              

 

Social Housing – Medical points assessments

From the Homechoice website home-page, go to ‘Information’ – ‘Medical Assessments’ to view a video guide and Frequently asked Questions (see below):

 

 

 

Application Support – How can I request support to complete my Social Housing or Mutual Exchange application?

A range of support is available to Homechoice customers who need help to complete an online application. This includes Interpreter appointments, telephone appointments and ‘drop-in’ services:

Tel: 0161 217 6016 (option 2) Mon to Fri, 8.30am to 5pm

Emailhomechoice@stockporthomes.org

Drop-In: To Cornerstone reception, Mon to Fri, 9am to 4pm to speak to an Advisor

Rightsizing / Downsizing - I am a Stockport Homes Tenant living in a family sized property (3 or 4 bedroom) and I want to move to a 1-bedroom property

The Stockport Homes Rightsizing service helps current tenants living in large family-sized homes to move to a more manageable and affordable home.

We know that many of our customers are experiencing issues linked to disability/adaptation needs and the rising cost-of-living (e.g. heating and utility bills).

If you feel that now is the right time to look at moving to a smaller property, we are here to support you so please get in touch:

Emailrightsizing@stockporthomes.org

Tel: 0161 217 6016

Join us at the next Stockport Homes Community engagement Event!

Published: Tuesday 12 August 2025

📅  Tuesday, 2nd September 2025
🕑  2:00 PM – 5:00 PM
📍 Victoria Park, Offerton

Homechoice and Mutual Exchange Officers will be available to advise on:

  • How to register for a Homechoice account
  • How to apply for a Mutual Exchange
  • Advertising your property - advice/tips on how to ‘sell’ the benefits of your current property
  • Found a property swap? Find out more about next steps
  • How to apply for Social Housing
  • How to place a bid for social housing
  • What are your chances of getting a property?
  • How does the medical assessment process work?

If you’re unable to attend and want to find out more, please email: homechoice@stockporthomes.org or call: 0161 217 6016 (option 2) to speak to an Advisor